Use Cases

Support Request

Support Request

Delivering good customer experience is just as important as having good products. Embed an “Support Request” on your website, let your customers express their problems clearly and get prompt response.

Organize Issues by Status

Staff can easily review new issues reported by customers and issues that have not been resolved.

Support Request
Support Request

Alert customer when issue is resolved

Email can be sent to customers automatically to notify them of the issue’s resolution and thank them for their inputs to make your services better.